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Terms & Conditions

Effective Date: April 7, 2026

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Welcome to Apiary Aroma. These Terms and Conditions (“Terms”) govern your use of our websites, apiaryaroma.ca and apiaryaroma.com (collectively, the “Website”), and the purchase of products from our Wix-based online store. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Website.

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1. About Us

Apiary Aroma is a Canada-based business specializing in handcrafted beeswax candles and related products. All references to “we,” “us,” or “our” refer to Apiary Aroma.

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2. Eligibility

By using this Website, you confirm that you are at least the age of majority in your province or territory of residence, or that you are using the Website under the supervision of a parent or legal guardian.

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3. Products and Descriptions

We make every effort to ensure that our products are described and displayed as accurately as possible. However:

  • Due to the natural qualities of beeswax, variations in color, scent, and texture may occur.

  • Images are for illustrative purposes only and may not exactly reflect the final product.

We reserve the right to modify or discontinue products at any time without notice.

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4. Pricing and Payment

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to change pricing at any time without notice. Payment must be received in full before orders are processed and shipped. Accepted payment methods are displayed at checkout through our Wix platform.

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5. Orders and Acceptance

Your order constitutes an offer to purchase. We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities per order or customer

  • Cancel orders due to errors in pricing or availability

If your order is canceled after payment has been processed, a full refund will be issued.

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6. Shipping and Delivery

We ship within Canada and may offer international shipping where available.

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances

  • Risk of loss transfers to you upon delivery

Please ensure your shipping information is accurate. We are not responsible for lost packages due to incorrect addresses.

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7. Returns and Issue Resolution

Due to the nature of our products, we do not accept returns.

However, your satisfaction matters to us. If you experience any issue with your order, including damage or defects, please contact us within a reasonable time at: info@apiaryaroma.ca

We will make reasonable efforts to resolve the issue, which may include replacement, store credit, or other appropriate remedies at our discretion.

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8. Custom Orders

Custom or personalized orders are final sale and cannot be canceled, returned, or refunded once production has begun.

By placing a custom order, you agree to:

  • Provide accurate specifications

  • Review and approve any proofs where applicable

We are not responsible for errors approved by the customer.

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9. Use of Products

Our candles are intended for decorative and household use only. By purchasing our products, you agree to use them safely and responsibly.

We are not liable for damages resulting from misuse, improper handling, or failure to follow standard candle safety practices.

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10. Intellectual Property

All content on this Website—including but not limited to text, images, logos, branding, product designs, and graphics—is the property of Apiary Aroma and is protected by Canadian and international intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or exploit any content without prior written consent

  • Use our brand, logo, or product designs for commercial purposes

Unauthorized use may result in legal action.

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11. Privacy

Your use of our Website is also governed by our Privacy Policy. By using the Website, you consent to the collection and use of your information as outlined therein.

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12. Limitation of Liability

To the fullest extent permitted by law, Apiary Aroma shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our Website or products

  • Errors or inaccuracies in content

  • Delays in shipping or delivery

Our total liability shall not exceed the amount paid for the product in question.

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13. Indemnification

You agree to indemnify and hold harmless Apiary Aroma from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

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14. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.

You agree to submit to the exclusive jurisdiction of the courts located in British Columbia.

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15. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on the Website.

Your continued use of the Website constitutes acceptance of those changes.

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16. Contact Information

For questions about these Terms, please contact us at:

Apiary Aroma
Email: info@apiaryaroma.ca
Website: apiaryaroma.ca | apiaryaroma.com

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By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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